Monday, January 31, 2011

Getting Started with a Two-Sided Market Business

As I discussed in Matching Algorithm, I end up talking to a lot of startups who want to become the eHarmony of careers, eHarmony of clothes, eHarmony of jobs, eHarmony of tutoring, eHarmony of services, eHarmony of investments, etc.  This comes up a lot and if you are thinking about one of these kinds of startups, definitely take a look at Matching Algorithm.

When I talk to the founders of one of these “eHarmony of” companies, one of the hardest problems is how to predict and test the concept in the early days – before you have scale.  Sean Ellis in Bringing a Network Effect Business to Market positions this via the following two pictures:

Standard-StartupNetwork-Effect-Business

In the case of a normal startup, you can launch an MVP and keep optimizing from there to achieve scale.  In a Network Effect Startup, you need to drive growth to some degree in order to be able to even begin to test it.  And to get growth you need some level of efficient conversion.  So, it makes it much harder to predict, test and scale a network effect startup.

Let’s take a particular example: eHarmony of jobs. 

In this case, the system will be made up of a classic two-sided market:

  • Job Seekers
  • Jobs / Employers

And like most two-sided markets, the value to either side is most often proportional to the number of users on the network’s other side.  I.e., a job seeker would get more value if there are lots of jobs / employers.  An employer gets value if there are lots of job seekers.

The problem for an early stage startup is that without critical mass, the system doesn’t provide much value.  Coming back with no matches is not a very satisfying result and you generally will lose customers that you may have even paid to acquire.

Before you determine your specific strategy a few questions to think through:

A. Do you need real-time response?  Do you have time to manually find matches?  Who would be willing to wait?  How long?

B. How hard is it to find matches on either side?  What can be done using information that already exists?  How is it done today?  What’s the cost of doing it?

C. What are the economics?  Who pays?  How hard is it to acquire each side?  Can you effectively subsidize one or both sides initially?

D. What do you really need to prove?  Is it sufficient to show some level of matching and that there are willing buyers?

E. What kinds of tests can I run to simulate and prove aspects of this?

From there, you might consider some specific strategies.

Limit the Scope

Trying to launch the eHarmony of jobs all in one shot would be very challenging.  Instead, you should think about how you can effectively limit the scope.   Let’s only go after this particular type of worker and this type of job/employer.  Let’s limit ourselves to this geography.  By doing so, you definitely constrain the problem, but it doesn’t strictly go away.  It’s just that you now need to prove whether you can achieve critical mass in a limited scope.

Jason Cohen has a great line about this in Solving the “marketplace” business model:

If you’re bootstrapping and your value proposition includes the words “anything” or “anyone,” you’re probably reaching too far.

Make sure your value proposition works when it’s a limit inventory – ideally on both sides.  So, if the job seeker expects to find “every” available job, you likely have a problem.  Or if the employer expects to have every possible employee – that’s a problem.  What you really want are well matched on either side, not necessarily the absolute best from the universe of all possibilities.

Quick Growth

Let’s say you’ve limited it to a particular type of job in a specific geography.  Well chances are there are some partners or sites where you can get information on jobs today.  There likely are partner lists that you could hit up to quickly achieve growth.

Go Manual Behind the Scenes

Do you really need to be real-time in your response?  In the case of jobs, you can probably get away without being real-time on either side.  In other words, someone puts in their information and two days later you come back with a list of potential matches. 

What this allows is one of the more common early approaches for startups.  Basically you do things manually at the start.  Likely there is lots of job information already available.  Maybe you are simply doing smart searches on behalf of job seekers and coming back with those job suggestions.  Or for each job that you get from an employer, you comb through social networks, LinkedIn, etc. to source potential candidates.  Or both.

In fact, if you do both, it’s called a Zig-Zag strategy.

A really great example of this is described by Steve Rentoid in Inventing Demand.  He wanted to build a business that rented electronics.  So, he would determine what people might want.  He would put up ads.  And then:

When people rented the items, I went out and bought them, first hunting for the lowest price on line. Then rented it to the new rentoid member in good faith and gave them an exceptional user experience.  After the rental I sold the item on eBay for around about 80% of the retail price. I pretty much re-couped my costs doing this.

Jason Cohen also recommends this in Solving the “marketplace” business model:

But just because automation is the goal doesn’t mean it’s the way to start. The good thing about automation is it’s efficient; the bad thing is you cannot learn because you’re not involved in the process. And at the start, learning is where you should be spending most of your time!

Create Network Independent Value

Provide a job seeker some kind of profile that would be of value to them independent of finding a job.  Provide an employer a low-cost, free way for them to manage their recruiting efforts.  I.e., they get an SAS recruiting solution that allows them to post jobs and manage the recruiting process.

Additional Reading

Some additional resources.  I’d love to hear about others:

I definitely plan to blog more about this topic as it comes up quite often.

Tuesday, January 18, 2011

CTO Equity - Negotiation After Funding

I received an inquiry from a reader of my blog and thought I would provide some thoughts, but would definitely welcome input:

I am an unpaid CTO of a small startup. I have been working full time with two founders for about 10 months on full time basis. I have been through many months with them but because of lack of funds, I spent lot of time doing non-technical work for first 4-5 months, spending time with them on putting pitches for investors, cash flows,  budgets, writing business plans, product prototype setups etc. There was an informal verbal agreement that I would work for a certain hourly rate for my time. During that time one of the founders had mentioned that for the initial agreed time (3 months, equivalent dollars could be translated to 2% of equity but no agreement was reached at that time).

Now, they were able to raise enough money in the last 3 months to launch a product along with all the necessary software development to launch a pilot program for validating the idea. During all this time, valuation pitched to the investors was in the $1M – $3M range. I was also responsible to get a top-notch technical architect to build the necessary back-end at very affordable hourly rate to be able to launch the product in a very short time.

Because we were so busy in the last 3 months, I did not had a chance to talk to the founders about my compensation for the time spent and future salary etc. When finally, I sat down and started talking, they basically tallied up the hours I spent and gave a choice to get equity at current $3 mil valuation or get full cash for my time or blend of both cash/equity. I tried to argue that the equity should be what it was at the time I joined and discussed but there was no formal agreement at that time. Now I feel like I was part of the team to build the company but equity valuation offered to me is not fair.  I am thinking of taking full cash and slowly easing myself out.  I would appreciate if you could provide your guidance on this one.

Obviously, in hindsight it would have been a really good idea to get an agreement that spelled out your equity position and how you would be treated cash+equity prior to and after funding.  Please let this be a lesson to everyone – founders and CTOs.  Don’t put yourself in this situation.  Of course, that doesn’t help here.  So …

I have probably more questions than answers.  The reality of your situation is that you are now in a different negotiation.  The situation is what it is at this point and it’s a question of where there’s leverage. 

Actually, I should start by saying – I’m not a lawyer and you might want to get someone who can help you understand your position here.  Find a lawyer and someone who does CTO searches for VC backed companies in your area.  They both would have lots of thoughts and ideas.  The lawyer will charge you for more than the initial conversation.  The search person likely won’t charge you if you have a strong enough background, i.e., later would provide value to them.

Some things to consider about the negotiation:

  • Do you want to remain with the company?  Likely this greatly affects cash vs. equity.  Most founders and investors won’t want you with a chunk of equity if you are no longer there.  But they also don’t want to part with cash.  Still, likely everyone would be happier with a cash settlement.  But I’m assuming you want to remain at the company.
  • Do the founders recognize that they had verbally agreed to 2% for 3 months work?  Do they recognize that you’ve spent 10 months not 3 months on it?  Do they feel responsible to honor that?  Realistically, you took a lot of risk here and should be rewarded.  That said, they likely also are a bit under pressure because of the loss of the reality of funding and investors to keep your equity component down.  But, you should probably start with understanding where they believe that prior verbal agreement stands.  You likely to get the best result based on this equation.
  • What are the specifics of the 2%?  Was it pre or post?  What type of shares?  Vesting?  Or was it options?
  • What are the terms the founders got in the deal?
  • My guess from the way you’ve worded the question is that you’ve done a really good job as the CTO.  You’ve put the right team in place to essentially make yourself less valuable to the founders because they feel they can move forward effectively without you.  A cornerstone of your negotiating position is how valuable you are to the company going forward.  Think Tom Cruise – “With me, without me.”  Do the founders and investors believe that your are essential to their success?  Do they have a good relationship with the architect?  Do they recognize any Startup Founder Developer Gap?  You might use some of the key questions in Startup Software Development – Do Your Homework Before You Develop Anything and Startup CTO or Developer to help you point to issues where you have particular input and value.
  • What’s your relationship with the investors?  Do they believe you are important?  Do you have a direct line of communication?  I don’t think you pull the trigger on this anytime soon, but it’s negotiating leverage.
  • What’s the rate for your time that would be used in a discussion?  Is it market rate or some reduced rate that you’ve discussed at some point?   What would the cash equivalent for your time at market rates be for the amount of time you’ve invested to date?  Somewhat for the cash settlement or the worst case equity discussion, this would be the basis for the discussion.
  • What will your involvement be going forward?  Are you full-time, part-time, advisory (take a look at Part-Time CTO, Technology Advisor,  Acting CTO for other models)?  What is your cash+equity compensation for that period?  What happens when this round of funding begins to dry up?  (Don’t make the same mistake.)

For me – I would definitely start by soul-searching – do I want to still be involved?  Do I trust the founders?  Do I want to work with them?  Having a successful negotiation where you get a reasonable equity position with vesting over four years and a salary going forward only to find yourself working at a place you don’t want to be is probably not a great result?

I would then also consider closely what your real contribution has been to date and what they owe you for that and then what they should compensate you for your contribution going forward. 

Some other possible sources:

  1. Splitting Startup Equity for Your Piece of the Pie
  2. How much should you pay an executive in a startup company?
  3. How Much Stock to Ask For When Joining a Startup
  4. Reincubate: Blog: Chief Technology Officer job description (for web, start-up or corporate
  5. Doing It Right the First Time: The 15 Most Common, but Avoidable, Mistakes Made by High Growth Start-ups

Again – I would love to hear input on this and other sources of information.

Friday, January 7, 2011

Dilbert on Cloud Computing

Some days it does feel this way:

dilbert-cloud

Wednesday, January 5, 2011

Top 120 Startup Posts for 2010

Some really great stuff in 2010 that aims to help startups around product, technology, business models, etc. You can find some of the monthly ones in the following:

Without further lead in, here are the top 120 posts for 2010:

  1. Visual Guide to NoSQL Systems- Nathan Hurst, March 15, 2010
  2. If I Launched a Startup- The Startup Lawyer, March 17, 2010
  3. Why Free Plans Don't Work- Software By Rob, August 18, 2010
  4. Subscriptions are the New BLACK. (+ why Facebook, Google, & Apple.- 500 Hats, February 1, 2010
  5. When to Use Facebook Connect – Twitter Oauth – Google Friend Connect for Authentication?- SoCal CTO, January 13, 2010
  6. 5 Lessons from 150 startup pitches- A Smart Bear: Startups and Marketing for Geeks, July 11, 2010
  7. 9 Reasons Why Many Smart People Go Nowhere- Life Beyond Code, March 29, 2010
  8. No Accounting For Startups- Steve Blank, February 22, 2010
  9. Startup Advice In Exactly Three Words - #StartupTriplets- OnStartups, January 8, 2010
  10. How to Minimize Politics in Your Company- Ben's Blog, August 24, 2010
  11. New York Times 50 Most Challenging Words (defined and used)- Currently Obsessed, June 15, 2010
  12. Startup CTO or Developer- SoCal CTO, January 26, 2010
  13. 8 Questions to Ask When Interviewing at a Startup- Instigator Blog, June 18, 2010
  14. Quantum of Deployment- Code as Craft, May 20, 2010
  15. 10 Ways To Be Your Own Boss- A VC : Venture Capital and Technology, June 18, 2010
  16. MoneyBall for Startups: Invest BEFORE Product/Market Fit, Double-Down AFTER.- 500 Hats, July 30, 2010
  17. Kathy Sierra at Business of Software 2009- Business of Software Blog, May 4, 2010
  18. Customer Development Checklist for My Web Startup – Part 1- Ash Maurya, February 16, 2010
  19. How-to learn about angel/vc term sheets- Gabriel Weinberg, June 28, 2010
  20. Why Every Entrepreneur Should Write and 9 Tips To Get Started- OnStartups, September 27, 2010
  21. Taking the Mystery out of Scaling a Company- Ben's Blog, August 2, 2010
  22. Your Market is Smaller Than You Think- Software By Rob, September 30, 2010
  23. Web Services as Governments - Union Square Ventures: A New York.- Union Square Ventures, June 10, 2010
  24. No Plan Survives First Contact With Customers – Business Plans versus Business Models- Steve Blank, April 8, 2010
  25. Pricing models, the freemium myth and why you may not be charging enough for your product- Seth Levine's VC Adventure, August 12, 2010
  26. Case Study: Continuous deployment makes releases non-events- Startup Lessons Learned, January 18, 2010
  27. Don Norman at Business of Software 2009- Business of Software Blog, June 21, 2010
  28. My experiments in lean pricing- Venture Hacks, February 16, 2010
  29. Guide to Evaluating Startup Ideas- Tony Wright dot com, May 27, 2010
  30. Cash Connections: Who Invested In Social Media [infographic]- OnStartups, November 22, 2010
  31. How Andreessen Horowitz Evaluates CEOs- Ben's Blog, May 30, 2010
  32. The Twitter Platform's Inflection Point- A VC : Venture Capital and Technology, April 7, 2010
  33. Startup Development- SoCal CTO, April 23, 2010
  34. If I Launched a Startup- The Startup Lawyer, March 17, 2010
  35. What’s A Startup? First Principles.- Steve Blank, January 25, 2010
  36. 10 Tips for Adding Game Mechanics to a Non-Gaming Service- ReadWriteStart, September 21, 2010
  37. Startups & VCs: Learn How to Design, Market, & Eat Your Own.- 500 Hats, January 10, 2010
  38. Developing new startup ideas- Chris Dixon, March 14, 2010
  39. Batch Processing Millions and Millions of Images- Code as Craft, July 9, 2010
  40. jQuery Plugin: Give Your Characters a NobleCount- The Product Guy, March 23, 2010
  41. How do the sample Series Seed financing documents differ from typical Series A financing documents?- Startup Company Lawyer, March 14, 2010
  42. Four Minutes In The Morning- Feld Thoughts, September 1, 2010
  43. Ten Crowdsourcing Trends for 2011- crowdSPRING Blog, December 8, 2010
  44. How New Ideas Almost Killed Our Startup- Vinicius Vacanti, August 3, 2010
  45. Evidence that Facebook Works as Marketing Tool- The Entrepreneurial Mind, March 2, 2010
  46. 10 Blogging Tips. My 1,000th Post on This Blog- Tim Berry's Blog - Planning Startups Stories, July 21, 2010
  47. HTML5 video markup, compatibility and playback- Niall Kennedy's Weblog, February 8, 2010
  48. Your Product Needs a Soul- ArcticStartup, February 12, 2010
  49. Product Friday: Monetizing Content is a Product Problem- This is going to be BIG., August 20, 2010
  50. How To Land a Job at Google (or elsewhere)- FairSoftware's Blog, November 9, 2010
  51. Figuring Out Your Way to Startup Success- Startup Marketing Blog, June 8, 2010
  52. The 30 Steps to Mastery- Ben Casnocha: The Blog, November 29, 2010
  53. Four Square Fatigue and the Evolution of Privacy- VentureBlog, February 5, 2010
  54. Ten rules for better founding teams- High Contrast, March 22, 2010
  55. 8 Simple Ways You Can Earn a Passive Income- Feint, March 14, 2010
  56. Stop hitting your Invisible Wall.- 47 Hats, March 9, 2010
  57. Seed funding best practices- StartupCFO, February 11, 2010
  58. PowerPoint Is Evil, Redux- David Silverman, April 28, 2010
  59. I'm Tired of Creating Your Content- Babbling VC, November 12, 2010
  60. The Scene Will Kill You- Brad Hargreaves, November 7, 2010
  61. The Magic Word in Customer Development Emails- Kevin Dewalt, January 12, 2010
  62. Updated Customer Development Image- Market by Numbers, January 13, 2010
  63. LIFT10: Workshop on Hacking Venture Capital- Fred Destin, May 7, 2010
  64. Mark Zuckerberg on What Hollywood Doesn't Get About Silicon Valley- Founders at Work - Blog, October 27, 2010
  65. What Does a CEO Do, Anyway?- OnlyOnce, September 6, 2010
  66. Ten Slides Make a Killer Investor Presentation- Startup Professionals Musings, May 19, 2010
  67. We’re Living In The Dark Ages Of Social Media- rosskimbarovsky.com, August 9, 2010
  68. How to Enchant Your Customer- How to Change the World, November 23, 2010
  69. Don’t Let Your Ignorance Stop You- Entrepreneurs-Journey.com by Yaro Starak, February 17, 2010
  70. Gartners IT Debt Scare- deal architect, September 26, 2010
  71. Change is coming to online shopping- Redeye VC, March 2, 2010
  72. Consumer RSS: 1999-2010- Venture Chronicles, September 11, 2010
  73. Bessemer's Top 10 Laws of eCommerce: Introduction- Adventurista, September 7, 2010
  74. You Shouldn’t Have to Pay to Talk To Your Own Customers- Austin Startup, July 12, 2010
  75. Eight Suggestions For Great Brainstorming/Ideation- Gregg Fraley, Author of Jack's Notebook, July 23, 2010
  76. 8 Really Cool Web-Based Tools for Bloggers- Blogtrepreneur | Entrepreneur Blog, June 1, 2010
  77. Drunks, Wall, Entrepreneurs and Jobs- Growthology, April 9, 2010
  78. Top Startup Mistake 8: Misunderstanding Equity- Up and Running, February 5, 2010
  79. When to ramp sales- BeyondVC, January 14, 2010
  80. Anatomy of a Term Sheet: Index- VC Ready Blog, August 24, 2010
  81. 4 Steps to a successful Performance Management implementation- Active Garage, May 24, 2010
  82. Who Owns the IP Rights to Custom Software?- IP Law for Startups, June 23, 2010
  83. Groupon’s Growth Made Possible by Facebook- Leveraging Ideas, May 5, 2010
  84. Automating Themed Logo Changes by Season- TylerCruz.com: An Internet Entrepreneur's Journey, October 18, 2010
  85. Selling a Business - A Guide for Investors and Entrepreneurs- Angel Blog, February 28, 2010
  86. Minimum Viable Product in practice- Guy Nirpaz, October 17, 2010
  87. Want to Know How VC’s Calculate Valuation Differently from Founders?- Both Sides of the Table, July 22, 2010
  88. An updated Digital Trends presentation- Jeff Hilimire, June 2, 2010
  89. I do what I hate- Jessica Mah, January 7, 2010
  90. Startup Equity Allocation- charliecrystle.com, January 11, 2010
  91. When good investment decisions end up backing more women CEOs: Conversation with Cameron Lester at Azure Capital.- Grade A Entrepreneurs, September 5, 2010
  92. Why Krispy Kreme failed in Australia- Start Up Blog, November 3, 2010
  93. Mellow Johnny’s: Retail Stores as Community Hubs- IDDICTIVE.COM, July 14, 2010
  94. Is crowdfunding an option for my business?- Growthink blogs, October 29, 2010
  95. Have a Look Inside an Angel’s Brain- Ask the Angels, December 1, 2010
  96. Mark Suster Lays It Down At Columbia- Get Venture: Venture Made Transparent, November 13, 2010
  97. SMALL BUSINESS IDEAS: GROW SLOW- The Freestyle Entrepreneur, May 1, 2010
  98. The Five Domains of High Performance- Seeing Both Sides, January 18, 2010
  99. How to Do a Business Model – Part 1- NFIB Young Entrepreneur Foundation Blog, July 10, 2010
  100. A reason why people quit - lack of network- Sophia Perl of Wisdom, September 20, 2010
  101. From Personas to Functional Specifications- Startup Musings, January 25, 2010
  102. Small Business Jobs Act Includes Short-Term Full Exclusion from Gross Income of Gain from QSBS- Recent Buzzes - VC Experts, Inc., November 23, 2010
  103. Entrepreneurs, Using Outsourcing to Obtain Capital Efficiency Needs to be Thought Through to be Effective- Robert Ochtel, June 7, 2010
  104. Teen Entrepreneur, Brian Wong, Youngest Founder to Receive Angel Funding- teenentrepreneurblog.com, October 28, 2010
  105. Build Your Own Silicon Valley? | Vivek Wadwha- Campus Entrepreneurship, November 19, 2010
  106. Best Practices for Introduction Emails- Israel Venture Capital 2.0, March 25, 2010
  107. Weekend Reading- The Mogul Mom, October 1, 2010
  108. Make informal advisors part of the team.- Berkonomics, November 29, 2010
  109. Rice Alliance IT/Web 2.0 Forum December 9th Lineup- Startup Houston, November 27, 2010
  110. When to step on the gas and go for it?- Will Price, October 11, 2010
  111. Georgians Should Vote No- Force of Good: a blog by Lance Weatherby, October 28, 2010
  112. Free Software for Managing a Lean Startup- Platforms and Networks , January 17, 2010
  113. Purpose Driven Life- Journey of a Serial Entrepreneur, July 26, 2010
  114. Two Decade-Defining Acquisitions? Then (Google) & Now (Apple)- Genuine VC, January 7, 2010
  115. Marketing Your Startup with Neil Patel- More Caffeine, Please, March 30, 2010
  116. The Concept of Co-working- The StartUp Blog at PartnerUp, April 21, 2010
  117. A Cool Communication Concept- Entrepreneur Success Blog, January 26, 2010
  118. Weighing In On The Debate Over Standardized Financing Documents- VC Deal Lawyer, October 11, 2010
  119. Twilio ideas brainstorm: SMS, Voice, API- Steve Poland, February 10, 2010
  120. Part 1: Guide to Creating Products Linked to Social Entrepreneurship- College Mogul, January 30, 2010

Did I miss any? If you think so, please let me know what they are.

Wednesday, December 1, 2010

Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

I continue to collect great content that is the intersection of startups, products, online and technology.  It turns out that I missed October but here are some previous posts in this series:

This month there are some amazing posts.

  1. How to Take Down Facebook -- Hint: It Ain't Twitter. (aka: An Open Letter to the Next Big Social Network)- 500 Hats, November 1, 2010

    I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. It wouldn't be accurate to say there's something "wrong" with Facebook, and it's not like I don't spend a shitload of time ego-whoring around on Twitter too. but: Something is Still Missing.

  2. When It’s Darkest Men See the Stars- Steve Blank, November 24, 2010

    When It’s Darkest Men See the Stars. Ralph Waldo Emerson. This Thanksgiving it might seem that there’s a lot less to be thankful for. One out of ten of Americans are out of work. The United States is now a debtor nation to China and that the bill is about to come due. It may be that all the doomsayers are right. But I don’t think so. At once. 

  3. Equity-Only CTO and Equity-Only Developers- SoCal CTO, November 1, 2010

    I had a recent email dialog with the founder of a company looking for a CTO for their startup. We had several emails back and forth where he provided basic details on the concept. And I tried to evaluate the idea and figure out: What did the founder really need here? Was it a Startup Founder Developer Gap ? Was it a case of needing Homework?

  4. 20 Recommended Quora Threads for Startups- ReadWriteStart, November 1, 2010

    The Q&A site Quora has become an indispensable trove of knowledge and expertise when it comes to the tech industry. Ask a question and get an answer - that is, after all, what all Q&A sites offer. Want to know, for example, why Foursquare uses MongoDB to store check-in information? Who better to answer than the company's engineering lead. Sponsor.

  5. Five Reasons You Haven’t Launched- Software By Rob, November 10, 2010

    Photo by stevendepolo. This post is an accusation. call to arms. sharp stick that says “get off your ass and make something happen.&#. But I didn’t write it for you; I wrote it for myself. Every one of these reasons has haunted me at one time or another over the past 10 years. Give yourself a month. Keep the day job. Become a lifer.

  6. How To Land a Job at Google (or elsewhere)- FairSoftware's Blog, November 9, 2010

    It’s been 11 years now that the obvious hit me: the best way to land a job is to do the job , not talk about it. It’s 2010 and that idea has not graduated to mainstream yet. So let’s be very specific: let’s assume your dream job is product manager at Google, working on the Analytics product. By doing the job. Where is it?

  7. I'm Tired of Creating Your Content- Babbling VC, November 12, 2010

    Jeff  triggered  this post in regards to his Check-in Fatigue on Foursquare. Surprisingly, I was thinking the same thing today about user-generated content, which basically check-in's are too. myself am a bit tired of Qype  (German version of Yelp ) and Tripadvisor. These are probably the two sites where I've posted the most reviews.

  8. The Scene Will Kill You- Brad Hargreaves, November 7, 2010

    If you’ve taken a deep dive into tech startups, you know about the scene. The scene is the siren song of the innovation community. The scene will kill you. The scene is building sexy things that gain the approval of a certain (small) group of people. Sexy things get lauded, and celebrities coalesce out of the blogosphere’s protoplasm.

  9. Build your own Startup Death Clock- A Smart Bear: Startups and Marketing for Geeks, November 1, 2010

    A few months ago I created a fun device at WPEngine to focus everyone's attention the most important thing. If nothing changes, when will you run out of money? Sometimes fear is a good motivator. Clearly it'd be more accurate to say "sometime in Q1 2011.". But the goal here isn't accuracy, it's motivation and focus. Maybe you could get v1.0 Try it!

  10. Timing your startup- Chris Dixon, November 7, 2010

    I never had the opportunity to invest in YouTube but I have to admit that if I did I probably would have passed (which of course would have been a huge mistake). I’d been around the web long enough to remember the dozens of companies before YouTube that tried to create crowdsourced video sites and failed. This should not deter you.

  11. Storm Clouds- A VC : Venture Capital and Technology, November 12, 2010

    We have enjoyed an amazing run in the web startup and investing space over the past five or six years. In this sector of startupland, company creation is up, investment is up, there are plenty of success stories, and not all of them are based on quick flips and takeouts. However, there are a few storm coulds out there that we need to be watching.

  12. The 11 Harsh Realities Of Being An Entrepreneur- OnStartups, November 1, 2010

    There's always talk about the end game in the form of an acquisition, funding announcement, or eventual flame out. Hollywood has even made a movie about the founding of Facebook that glamorizes startup life instead of showing what it really is: a day in day out marathon of work with very little glamor. Your First Iteration of an Idea Will Be Wrong.

  13. Creating Startup Success – Customer Development + Business Model Design- Steve Blank, November 15, 2010

    In previous posts I’ve talked about what the combination of Business Model Design, Customer Development and Agile Methodologies mean to startups and intrapreneurs in large companies; it’s the beginning of entrepreneurship as a science with its own rules and methodologies. think his slides are great (and by far much easier on the eye then mine.).

  14. Internet Apps And Native Apps: Why Neither Is Going Away, But The Coming Years Will See A Tremendous Power Shift- ArcticStartup, November 29, 2010

    People love a good story, no matter what form of content it is they're consuming. No matter how enticing it may be to remove the complexity of the battle for consumer's hearts, minds and wallets in order to make the story easily digestible, reality is often quite different. Remember those buzz words? billion. How about them apples? That's it.

  15. It’s Easy to Be Great…It’s Hard to Be Consistent- Software By Rob, November 4, 2010

    No link from TechCrunch, write-up on Mashable, mention by Leo Laporte, or Tweet by Ashton Kucher is going to make your business.

  16. How to Enchant Your Customer- How to Change the World, November 23, 2010

    I love to do business with small businesses—in-store, online, for myself, for others, for pleasure, for work—it doesn’t matter to me. love to find great products and services made by entrepreneurs who are trying to change the world. Put likable, competent and passionate people on the front line. This doesn’t make sense.

  17. 10 Tips for Enterprise Software Startups- ReadWriteStart, November 16, 2010

    I started my career in enterprise software in the 1980s and after some years working in other areas (outsourcing and online media) I am back in the enterprise software game. This post is my reflection on what is different and what remains the same. have focused this as advice to entrepreneurs building enterprise software ventures today. Sponsor.

  18. Investor Pitches – Do’s and Don’ts- StartupCFO, November 19, 2010

    After many years of pitching, it’s been fun (and surprisingly normal) to be on the other side listening to pitches. Over the last few weeks, the Real Ventures team has met with easily 50 companies. took some notes on some great things to do in pitches and some things to avoid. Here they are: DO. What burning need did you see? Know your space.

  19. Anything is Possible (in a Startup)- This is going to be BIG., November 11, 2010

    I know you're out there. can feel you now—corporate recruiters at career fairs, sending offer letters to work at banks and consulting firms. know that you're afraid. Google is. You're afraid of startups. You're afraid of change. don't know the future. didn't come here to tell you how this is going to end. Career. What truth? There is, however, hope.

  20. The interoperability of social networks- Chris Dixon, November 10, 2010

    Google recently added a caustic warning message when users attempt to export their Google Contacts to Facebook: Hold on a second. Are you super sure you want to import your contact information for your friends into a service that won’t let you get it out? If network B has 20 users than it’s value is 400 (20*20).

  21. Competing To Win Deals- A VC : Venture Capital and Technology, November 7, 2010

    The venture capital business is highly competitive. There is more money out there chasing good deals than most people imagine. It is also true that there are good deals and good entrepreneurs that can't find anyone to invest in them. That is a failure of the system. But this post is not about that. Let them see the full picture early.

  22. 14 Reasons Why You Need To Start A Startup- OnStartups, November 15, 2010

    This post has been ruminating with me for a while. It's not a sudden "a-ha" moment that made it form, but a collective group of "a-has!" over the past few months. Consider this the uplifting post to counter last week's "The 11 Harsh Realities Of Entrepreneurship". Just because it's a harsh reality, doesn't mean you shouldn't be an entrepreneur.

  23. Code icebergs- Gabriel Weinberg, November 6, 2010

    A lot of good products have features that appear somewhat trivial to replicate, but in reality would be quite complex to do so. In my experience, the iceberg part of a code iceberg often involves handling of a lot edge cases. These edge cases are sometimes actually created by making the user interface simpler, e.g. less or free-form input fields.

  24. No Business Plan Survives First Contact With A Customer – The 5.2 billion dollar mistake.- Steve Blank, November 1, 2010

    At $5.2-billion Iridium was one of the largest, boldest and audacious startup bets ever made. Conceived in 1987 by Motorola and spun out in 1990 as a separate company, Iridium planned to build a mobile telephone system that would work anywhere on earth. And Iridium would do this without building a single cell tower. and China.  What went wrong?

  25. The Ultimate Combination of Startup Business Development Methods- ArcticStartup, November 16, 2010

    I've been a huge fan of Steven Blank's Customer Development methodology for a long time. I've also read his book The Four Steps to the Epiphany, where he outlines this in great detail. few years ago I also started following Alexander Osterwalder in his blog about his Business Model Generation -mantra. Some time ago I thought these guys should meet!

  26. Meet the New Enterprise Customer, He’s a Lot Like the Old Enterprise Customer- Ben's Blog, November 15, 2010

    Meet the new boss. same as the old boss. The Who, Won’t Get Fooled Again. Cause hustlers hit the block when police change shifts. New York, California different toilet, same s#@t. The Game, Let Us Live. So what gives? Are all these smart people out of their minds? Has nothing changed since the early days of IBM? Consumers. Finance, IT, Legal).

  27. Facts, Facts, Everywhere, But Truth is Scarce- Tim Berry's Blog - Planning Startups Stories, November 16, 2010

    Tweet I’ve got a new business idea for anyone who wants it: become a paid data liar, by offering to find facts to fit any point of view your clients want to put forth. Call it facts for hire. It would be a bit like the hired gun in the old west, but more suited for today’s times. For example, your client wants to say that eggs are unhealthy?

  28. Risk-takers and Strategists: Jeremiah Owyang on Long-Term Social Media Planning- ReadWriteStart, November 10, 2010

    Two years ago, 93% of Americans believed companies should have a social media presence. Today, brands are hiring social media specialists for customer support, crowdsourced product development, promotions and even leads generation. Sponsor. The Proof Is In The Revenue. Hiring The Right Candidate. The conversation shouldn't end after conversion.

  29. The 30 Steps to Mastery- Ben Casnocha: The Blog, November 29, 2010

    The commenter Onjibonrenat, on my post How to Draw an Owl , adds a few more steps to the process of achieving mastery: 1. Start 2. Keep going. You think you're starting to get the hang of it. You see someone else's work and feel undeniable misery. Keep going. Keep going. You feel like maybe, possibly, you kinda got it now. You don't. Keep going.

  30. Freemium 101: Customer Conversion- Venture Chronicles, November 18, 2010

    At Get Satisfaction we have had a freemium model from day 1, at then it was just free, no premium offerings existed so we’ve lived through a couple of key transition points and now are optimizing a model we know works. The latter part of the business is what I am responsible for. Our trial process is 15 days and that is not arbitrary.

  31. Pacing Yourself- A VC : Venture Capital and Technology, November 21, 2010

    I've been pretty clear as of late that I think the market for investing in web startups is getting overheated. When I talk to some people about this, they say "you should shut down and ride out the bubble on the beach." 34; To which I say "we don't think we can time markets." So I prefer to focus on pacing ourselves.

  32. 10 Ways To Deliver Awesome Schwag For Your Startup- OnStartups, November 24, 2010

    First off, Dharmesh and I would like to announce a contest for the official OnStartups T-Shirt. We're looking to choose a design put together by one of our readers as the official t-shirt for OnStartups. The design should be unique, include a slogan related to entrepreneurs, and something stylish. We don't want "Yet Another Startup Shirt". t-shirt.

  33. Are you in a startup career path or are you one and done?- Gabriel Weinberg, November 2, 2010

    Sometimes peoples' first startups are successful. More power to them. I've been pretty lucky, but not that lucky. had a bunch of startup failure before success. But that was OK because I was in a startup career path , which enabled me to think a bit more long-term. Repeat until success. And then repeat some more. I've made that mistake.

  34. Hubris Versus Humility: The $15 billion Difference- Steve Blank, November 8, 2010

    Describing your product as “new and “never been done before” instead of “we’re just like those others guys, but better” could cost your company billions.  RIM and TiVo are two examples of getting it right and wrong. Research in Motion (RIM). That year the two founders decided to get serious about being a company, and hired a CEO. You got it. Hubris.

  35. Venture Bonsai Takes Crowdfunding To A New Level- ArcticStartup, November 22, 2010

    Venture Bonsai is a new crowdfunding platform that is in private "invitation stage" as the co-founder of the company, Antti Hannula, states. Venture Bonsai enters the increasingly active market of enabling new methods to fund startups. Naturally, a big part of the go-to-market includes partnering with other players in the market.

  36. The 10-Step Google Login from Hell- FairSoftware's Blog, November 15, 2010

    Last week, I wrote about how to land a job at Google , and it attracted 9,000 readers in one day! So let’s talk about something else Google could fix: logins. How many steps does it take to login to my YouTube account? Just watch and cry along with me… 1. Go To YouTube.com. That should be an easy 1-click experience… 2. Try Again.

  37. How to Get Funding From Friends, Family, and Fools- Startup Professionals Musings, November 28, 2010

    Most entrepreneurs have learned that it’s almost always quicker and easier to get cash from someone you know, rather than angel investors or professional investors (VCs). In fact, most investors “require” that you already have some investment from friends and family before they will even step up to the plate. Be upbeat and respectful. Don’t be one.

  38. What Percentage of 2010 Seed Deals Won’t Raise The Next Round?- Feld Thoughts, November 16, 2010

    There have been a number of thoughtful "early warning sign" posts in the past few days including one from Fred Wilson ( Storm Clouds ), one from Mark Suster ( What Angel Investing & Florida Condos Have in Common ), and Roger Ehrenberg ( Investing in a frenzied market ). We'll do follow on investments in 10 of them. Who knows?

  39. Small Business Jobs Act Includes Short-Term Full Exclusion from Gross Income of Gain from QSBS- Recent Buzzes - VC Experts, Inc., November 23, 2010

    By Julia D. Corelli and Laura D. Warren of Pepper Hamilton LLP Introduction. On September 27, 2010, President Obama signed into law the Small Business Jobs Act of 2010 (H.R. The 100 percent exclusion is an attempt to encourage investment in new ventures, small businesses, and specialized small business investment companies. 17, 2009 and before Jan.

  40. D&O insurance is a “cost of respect” for board members.- Berkonomics, November 8, 2010

    Whenever there are outside shareholders, and when there is a product in release, there is a chance, no matter how slight, of a lawsuit against members of the board as well as against the corporation itself.  In that regard, even the lowest amount of D&O insurance available, $1 million, provides for legal defense costs to be covered. 

  41. Build Your Own Silicon Valley? | Vivek Wadwha- Campus Entrepreneurship, November 19, 2010

    Vivek Wadhwa, a leading entrepreneurship researcher at Duke University, offers a piece explaining why so many well intentioned attempts to copy Silicon Valley fail. He focuses on connections between and among motivated people. In other words the culture and social institutions of the place.  It simply doesn’t work that way. Absolutely.

  42. Vision Synching in a Lean Startup- Startup Marketing Blog, November 12, 2010

    In the age of the lean startup , we often forget about the importance of vision.   A big audacious vision is critical for attracting venture capital and for getting the early team to “take the leap.”  It also stimulates the emotion/passion needed to fuel your team’s persistence to blast through inevitable hurdles. Vision Needs Traction.

  43. The end of the (startup) world as we know it- Market by Numbers, November 11, 2010

    If you follow high tech startups, it was virtually impossible to have missed all the discussions this summer regarding disruptions occurring in the startup environment, including the role of investors , the wisdom of “Lean startups, &# and bemoaning the fall of the “big win&# mentality. there is no going back. Third, startups are social.

  44. 6 Things You Need to Learn To Build Your Own Prototype- Vinicius Vacanti, November 1, 2010

    This is the fourth part of a series on becoming your own technical co-founder. In 2008, we couldn’t find a technical co-founder for  Yipit. m writing about how I became our technical co-founder. Hopefully, I’ll encourage other entrepreneurs with a dream but no technical co-founder options to take their destiny into their own hands. Learning Python.

  45. The truth about small fish- Start Up Blog, November 29, 2010

    When starting out or chasing new customers on an existing business it makes sense aim for smaller players first, to build confidence, and get a few small wins on the board… right? The problem with thinking like this is that it makes life harder and less profitable. The truth about small fish, is that they are harder to catch than big fish.

  46. Online Video on Lies About Business Planning- Up and Running, November 19, 2010

    Business plans are a waste of time? Don’t bother? Nobody’s going to read it anyhow? Do you think setting goals and steps to implement them are a waste of time? What about establishing how to measure progress and performance, setting it down, and then tracking it, so you can optimize your management? As if managing were a waste of time.

  47. Understanding How The Innovator’s Dilemma Affects You- Both Sides of the Table, November 4, 2010

    One of the most influential books of my career is The Innovator’s Dilemma by Clay Christensen. I cannot recommend it enough for people in the technology or media sectors. Professor Christensen uses real data from the disk drive industry to make his points. It is not a beach novel to be sure. I’ve characterized it in a chart below.

  48. Primal Instincts, How Body Language and Personality Dictate Success- Will Price, November 9, 2010

    Want to be successful, well-liked, effective? Want to make more money, receive the lion's share of promotions? Want to raise money? Well, according to Amy Cuddy of HBS , it is vital that you understand how our primal psyches process personality traits and non-verbal behavior. do you feel good or bad about this person." His findings? Now you know

  49. Engage with Customers to Shape Business Model- The Entrepreneurial Mind, November 22, 2010

    When launching a new business, relying too heavily on the details of your business plan can actually lead to failure. The research that goes into formulating the business plans that I typically see comes from sources such as industry reports, census data and other government-generated historical material, plus articles from business periodicals.

  50. Innovation in a Nutshell, aka “No BS” Innovation- Gregg Fraley, Author of Jack's Notebook, November 9, 2010

    Am off tonight to do a Pecha Kucha presentation at an event organized by Simon Strong of Human Zoo. It looks like a fascinating line-up of tasty Pecha’s. It’s good fun to create something as scaled down as 20 slides at 20 seconds each. It forces you to get to the essence of things.

  51. Why do we do this?- Startup Lessons Learned, November 25, 2010

    On April 1, 2008, I was as nervous as I have ever been in my life. It was just minutes before I was supposed to go on stage for the very first time and present The Lean Startup to a large audience, at a big conference. To that point, I’d been talking about Lean Startup concepts only on a seldom-read blog and with people in my immediate network.

  52. How I Build Mockups- Ash Maurya, November 15, 2010

    A basic Lean Startup technique is doing the smallest thing possible to learn from customers. Applied to the product, this often times translates to a visual mockup of some sort to stand in-place of the actual product. use mockups quite heavily both before and after launch but not all mockups are created equal. The mockup needs to look real. Model.

  53. How to Hold Kickass Virtual Meetings- The Product Guy, November 21, 2010

    Guest Post by Saeed Khan. One of the core activities for Product Management is to get out of the office and gain first hand understanding of needs of customers and partners, and other issues in the market There’s little that can substitute for good field research. Here’s how we did it. Holding the virtual meeting. Not a good sign.

  54. Positioning is Yours; Perception is Theirs- Life Beyond Code, November 12, 2010

    What triggered this was a simple question from a friend – “ How do I change how people perceive me? &#. You can’t control how people perceive you – but you can control how you position yourself. It’s a little bit convoluted if you think about it. How do you do that? Well for starters, you can LISTEN!!!! All the best.

  55. HR as a core competency- Seth Levine's VC Adventure, November 18, 2010

    In the world of start-ups, HR is at the bottom of the bottom of the heap of priorities most companies are working on. The vast majority of companies think about HR as a process and compliance function, outsource it to 3rd party providers (payroll, benefits, etc.) and doing their best to forget about it. failure.

  56. Attackers and Defenders- Seeing Both Sides, November 9, 2010

    I met with a senior executive at a top 5 bank last week and he said something that has stuck with me all week. When I asked him why he was interested in pursuing entrepreneurial activities after a nearly 20 year career at one firm, he replied, "I've decided the world is divided between attackers and defenders. I want to be an attacker again.".

  57. Do Investors Invest in Ideas, People or Markets?- Instigator Blog, November 10, 2010

    Investors often say that they invest in people first, then the market and lastly, the idea. I’d say that’s generally true, but it’s also very difficult not to triage and make judgment calls in reverse. Instead it’s always, “What’s your idea?”

Tuesday, November 30, 2010

Web Designers vs. Web Developers

Funny graphic by @shanesnow that captures the difference between web designers vs. web developers:

web-designers-vs-developers

Like the issue of Startup CTO or Developer, often startup founders who are less technical have this same question.  Do I need a designer or a developer?

I need to come back to this issue and write more in the future – spectrum of what designers vs. developers cover.

Tuesday, November 2, 2010

Google Code API Console – Nicely Done

Google Code just release the API console. It better organizes Google’s APIs and I even discovered a couple new APIs.

Google-APIs

Right now (more are expected soon) it provides:
  • Buzz API - Google Buzz provides developers with a powerful set of API endpoints for searching, reading, and updating post content and metadata.
  • Custom Search API - Google Custom Search enables you to search over a slice of the web, such as your own website, or a collection of websites. You can harness the power of Google to create a search engine tailored to your needs and interests, and you can present the results in your website.
  • Diacritize API - With the Diacritize API, you can add missing diacritics to the text of certain languages (currently only Arabic).
  • Feed API v2 with Push - The Google Feed API v2 with Push is a JavaScript library that allows you to embed Google Feeds with feed updates pushed automatically to the user's browser.
  • Latitude API – The Google Latitude API lets websites and programs integrate with Google Latitude, enabling users to update and read their current location, their location history, and more!
  • Moderator API – The Google Moderator API lets websites and programs integrate with Google Moderator, a tool for collecting ideas, questions, and recommendations from audiences of any size.
  • Prediction API – The Prediction API enables you to make smart applications that respond to all the streams of data that flood through your apps by providing quick and easy access to Google's powerful machine learning algorithms.
  • Translate API - The Google Translate API lets websites and programs integrate with Google Translate programmatically.
You login with your Google Account and can track exactly how you use each API, and you can get stats on API usage for your app or site, such as specific rate limits, which pages are making the most API calls and graphs of API usage over time.